subject: What Are Simple Translation Services [print this page] A Simple Translation Service means that the inbound calls that have been made to your Numbertalk number are automatically routed to an 01 or 02 landline number, a UK mobile number, an international fixed line number, an international mobile number or SIP address. It is up to the customer to choose the destination number.
There are several reasons why a simple translation service might be better for your business than advertising a landline number for customers to call. Adaptability of the Destination Number
By using the simple translation service, the destination number can be changed instantly. Imagine a situation where the inbound calls must be answered by different people at different locations during different times. You cannot possibly advertise different telephone numbers for customers to call at different times of the day. Or think of a situation where you need to be elsewhere for a certain period of time, but still need the business calls to be answered. Or perhaps you would like a call answering service to handle all inbound calls for a specific time period. All these scenarios can be taken care of with ease through the simple translation service.
From the point of view of the caller, there is no delay in the call being answered. The caller will also not be able to determine which destination the call was answered.
Continuity of Services
One of the smartest ways to stay ahead of the competition is to be available to your customers under any circumstance. You may start as a small local company, but may grow in a matter of few years and want to shift operations to a cost effective location. What do you do at that time? Can you possibly imagine the administrative and publicity hassle of informing all existing and prospective customers of the change in telephone numbers? Even if you manage to do that, can you be absolutely sure that you have not missed even a single customer?
Continuity of services needs to be ensured even in the face of a disaster such as disruption of the entire telephone network or even natural disasters. In such cases, the inbound calls can be redirected to a temporary location.
By using the simple translation service, you can change your destination number any time. The customer still needs to dial your old number, and can reach you no matter where the new destination number is.
Perception of Customers
You can choose the appropriate number range to influence the perception of customers. To appear as a company with national presence, choose 0800 numbers, 0844 numbers and others in the 08 number range, or choose 0330 numbers. To give the impression that the business operates in a specific locality, choose non geographic version of the area code.
Conact Numbertalk to learn more about Simple Translation and 0845 numbers, premium rate numbers and freephone numbers .
