subject: Do You Know Predictive Dialing? [print this page] . Due to the fact these numbers are constantly changing, pc algorithms incorporated into the predictive dialer will boost or decrease the number of calls dialed as this ratio shifts. Predictive dialing systems are judged on how effectively they maintain callers from sitting inactive and how nicely they avoid silent phone calls -- telephone calls in which a dwell human being answers the decision but there is no agent to take it, and so the predictive dialer ends the decision.
