subject: 5 WAYS GROW YOUR HOSPITALITY BUSINESS IN NYC [print this page] 5. Concierge program These programs are in great demand particularly in luxury hotels. There are a number of activities in a hotel from small activities like taking a currier, making dinner reservations, helping the guests with the luggage, help desk work, making the guests comfortable and solving their smallest of problems as soon as possible. Handling a variety of guests, some with the most bizarre requests on earth is not a simple task, and a concierge service becomes so very essential to retrieve all the stress and make your stay a hassle free one. Yester year's concierge service was limited to the upper strata only, but today it is a need from the smallest to the best hotels in New York.
