subject: Outbound Telephone Surveys Performed By An Answering Service [print this page] Surveys over phone managed by call centers have proven to be far more effective and receive a greater response rate than those over email, fax, or mail. Perhaps it is the comfort of knowing that your voice is being heard by a real person who is willing to listen to your explanations and opinions. Regardless, the success rate of a phone-based survey campaign makes it by far the most cost-efficient way to gather the information you need to keep on top of the ever-changing demands of your market.
Outbound Telephone Surveys Performed By An Answering Service