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subject: Increase Sales By Using Memorable 0800 Numbers [print this page]


With the economic downturn, many organisations are looking at cost effective ways in which they can increase the amount of business enquiries that they receive and in turn generate more sales. Using 0800 numbers is a highly popular and effective way for businesses to achieve this. 0800 numbers are totally free to call from landlines and many smart companies use them as an effective way to significantly increase the number of enquiry calls that they receive.

A research paper published by the Institute of Direct marketing says that using an 0800 number can increase the number of calls by up to 185%. 0800 numbers are non-geographic numbers. This means that they are not tied down to any particular location. Companies using 0800 numbers can attract more business outside their geographical location because the customers will not judge them based on where they are located. In fact, even other numbers such as 0844 numbers, 0845 numbers and 0871 numbers are also non-geographic.

A majority of customers, in fact 63% of them, say that they would prefer to always make a freephone call first before looking at other alternatives. Businesses can attract a great deal of enquiries calls by using an 0800 number. The Henley Research Centre published a report saying that 68% of people feel that organisations that use 0800 numbers care more about their callers than others.

Through the online call statistics captured by the call management system, businesses can pinpoint the location of their callers. They can also view whether any calls have been missed. Missed calls often mean missed business opportunities, smart companies always keep an eye on how many calls they are not able to answer and take steps accordingly. Calls to 0800 numbers can be queued so that customers do not encounter a busy tone when they call you. This enables companies to answer more calls and not miss out on potential business opportunities.

0800 numbers also have smart call management features such as intelligent call routing, custom announcements, IVR menus etc. These facilities can notch up the customer experience and create a very favourable impression in the minds of customers. If you are able to suitably impress the potential customer who makes that first enquiry call, there is a very high probability that he will choose you over the rest. The trick is in getting as many enquiry calls as possible and what better than an 0800 number to achieve that?

To know more about freephone numbers, premium rate numbers and 03 numbers, visit Numberstore website.

by: Kieron James




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