subject: Comm100 Makes Customer Service on Mobile Phone Easy [print this page] Comm100 Makes Customer Service on Mobile Phone Easy
Comm100 Live Chat for iPhone, BlackBerry, Symbian & Other Jave-Based Mobile Platforms Available Now.
Comm100, the provider of open source and free hosted customer service software, never stops improving its customer support solutions as can be seen from the recent update of its free yet powerful live support software. Now Comm100 Live Chat can work on various mobile platforms, including iPhone, BlackBerry, Windows Mobile, Symbian and many other Java-based mobile platforms.
Comm100 Live Chat is the totally free and fully hosted live support software for website. It is designed for businesses to have a 360 degree view of their website visitors and to provide instant support to their customers with flexible customization and efficient email follow-up supported. It also enables businesses to identify the visitors with great purchasing potential and proactively invite them to a conversation. It helps businesses greatly boost their sales, improve their customer satisfaction as well as reduce their operating costs.
With the explosive popularity of smart phones, Comm100 considers it essential to allow businesses to use the live chat software on their mobile phones, so that live support can be time-unlimited and place-unrestricted. Comm100 is revolutionizing the way of customer service by making its live chat software available on iPhone, Blackberry, Windows Mobile, Symbian and other Java-based mobile platforms, which almost realizes the adoption of mobile chat of every hand phone user.
A variety of other new features are also introduced with the release to maximize good user experience. File transfer and screen capture are supported; the style of visitor side windows can be customized; chat monitor is available; operators can set their status as Away; etc.
Since its first launch on Aug. 5th, Comm100 Live Chat has been trusted by thousands of businesses as a must- have for their customer service and enjoyed continuous positive feedback. More information can be found at: http://www.comm100.com/livechat/
