subject: Tips For Choices Of A Good Promotional Products Company [print this page] Looking at different companies to do business with usually involves meeting with representatives from that business, but when you start the process for promotional items companies most of them are web based so you can't meet them. However there are a number of different ways to consider measures in making a good decision about which one to partner with on your promotional item business.
Website - When looking at an online promotional products company begin by looking at their website. Is it a professional looking site? Do they have contact information, pictures and descriptions of their items? A poorly designed website can be the first clue that perhaps you should consider using a different company.
Known reputation - Something you may want to do is a Google search on the business that you are looking into. It may give you a better feel for other customer reactions, and whether they have a good reputation. In addition verifying with the Better Business Bureau that they are in good standing is a good thing to do prior to ordering.
Processes offered - Search on the company site for a customer service contact number that actually has real people answering the phone for a majority of hours per day. Search for a guarantee of the customer service performance and a Verisign logo that will make you aware of a company trying to offer the best for it's customers.
Acquire samples - If the company you are looking at won't ship you product samples because you have to actually see and handle the products so you can understand the quality. When you view descriptions and pictures online can be misleading which is why you have to actually touch them. Once you do get the products in hand take a very careful look at everything, the design, the imprinting, and the quality. If they send you poor samples then you know your orders will have similar poor quality.