subject: Consumer Protection Rights [print this page] Consumer complaints are a legal way of filing ones dissatisfaction for a service or product. It is a legal way of filing a claim. Our Government has assigned us certain freedom and certain consumer protection rights. It is the duty of the organizations and the Government to safeguard these rights. Government has amended six rights for the customers. The six rights are
Right to Safety
Right to Information
Right to Choice
Right to be heard
The Right to Redress
Right to consumer education
But these rights are not always executed either by the organization or sometimes by the law. So, there is always a need for customer protection. Sometimes complaints fall on deaf ears, they go unheard, that is why there is always a need to register these complaints. If these rights are not protected, then an individual has every freedom to complain against it. Consumer complaints are lodged by filing a complaint letter. A consumer complaint letter is a formal way of demanding ones rights. Few customers in our country are unaware of their rights and that is the reason why they are cheated and duplicated. People are now more responsive towards their rights and have started demanding it. A customer complaint legally helps a person to voice ones opinion and lodge a legal claim against violation of any rule or customer protection rights. It helps a customer to raise its voice against injustice. Customer Complaint tries to protect customer rights by defending customers against malpractices, by prohibiting certain illegal practices.
Consumer Complaint forum India has helped many to realize their rights. Consumer Forum is a means to protect consumer rights. Online consumer complaints forum are available in the internet which helps distressed customers to fill up their consumer complaint letter. General public need to keep a constant check of their rights so that their customer rights could be protected. Many people are unaware of their rights and so they become victim of injustice and a complaint letter helps a customer to demand those rights. Consumer forum operates through campaigning, protesting and lobbying. Consumer forums try protecting customer rights by defending customers towards malpractices, by prohibiting certain illegal practices. The sole aim of the consumer forum is to create healthy business environment, promoting competitive forces in the market. Consumer Complaint forum helps in building a better networking among the public. Consumer forum India registers consumer reviews and on the basis of these consumer reviews proper actions are taken.
The interest of the customers can be protected by encouraging healthy competition in the market which serve the customers and not harm their integrity. These complaints can be registered in a consumer forum. The aim of consumer forum is to enforce consumer protection. Consumer forum is a response towards the ongoing conflict between the customers and their protection. The consumer forums file the complaints of the customers and advice them on the related issues. A consumer forum is a formal way by which a customer can complain against any injustice or any duplicity against an organization or a person concerned. It is a platform through which a person can register his or her complaints. Consumer Forum is easy ways by which a person can lodge complain. One has to just fill an application form and a bunch of experts will give suggestion regarding the matter.
