subject: Courier Software And Electronic Driver Dispatch [print this page] The features that are being rolled out with new courier software programs are increasingly making the shipping and courier industry easier and easier as time goes on. Many of these features can help a courier company save money in a lot of different ways, and can also help improve the overall customer experience when using your courier company to make deliveries for them. There are certain features which are becoming standard in all courier programs, and in order to remain competitive within the industry it becomes essential to make sure that you do have these features when you buy new dispatching software.
So, what is electronic driver dispatch? This is a feature of courier software that allows the office to instantly upload with the touch of a few buttons a new route or courier order to their drivers via the GPS systems that all drivers either are carrying as part of their handheld units, or in their vehicle mounted GPS units. The advantage of having these dispatches uploaded via GPS is that the routes are uploaded exactly the way that the drivers are supposed to execute them, minimizing the margin for error in many delivery routes.
This minimization of errors is extremely important when it comes to improving the overall profits of a courier company. The major cause of money to be lost by a courier company happens as a result of deliveries which are made the wrong address. This can happen for a number of different reasons, but when all routes are uploaded electronically it makes sure that drivers can double check on all of their delivery routes to be sure that all packages are getting to the correct destinations.
When you have electronic driver dispatch, you should also use this as a feature to promote your courier company to the public at large. When you can explain in detail how the company manages to increase the speed at which they accomplish all their deliveries, and which they can minimize their errors, it helps to increase the confidence in your company and attract more customers and business. Electronic driver dispatch is also a valuable tool when it comes to making rush deliveries, as it can combine with the GPS driver tracking systems to tell you exactly what truck is closest and available to make a rush delivery, helping to deliver better rush times to your clients that need emergency drivers made as fast as possible.