subject: Hosted Pbx - Feature-rich Phone System For Small Offices [print this page] Many small offices opt for hosted PBX the feature-rich phone system as it is a convenient and low-cost solution for their communication needs. It helps small business offices maintain uninterrupted contact with their customers, thereby projecting a well-established business image which results in enhancing their business productivity and revenue.
Powerful Features for Efficient Call Management
To resolve the communication requirements of small businesses, the hosted PBX phone system is incorporated with user-friendly call management features. These include automated attendant, find me follow me call forwarding, caller ID, voicemail, voice to email, fax to email, automatic call distribution, call waiting, call conferencing and more.
The auto attendant virtual receptionist answers calls with recorded welcome messages and provides the callers with a menu of options including dial-by-name, dial-by-extension and more. Calls are transferred to the right extensions according to the option selected by the caller. The system manages multiple calls incoming together with superior efficiency and routes calls without sending out line busy signals.
Uninterrupted Client Interface Facilitated
The feature-rich hosted PBX phone system helps manage business even from remote locations. Calls coming in to main business telephone numbers can be forwarded to alternate phone numbers including cell and personal landline numbers added as extensions through the sophisticated call forwarding facility. Unanswered calls are immediately routed to the voicemail system, where the callers can place voice messages. Voice messages are forwarded to designated email account as audio files and message arrivals promptly alerted on cell phones. All these features help in professional management of business.
Free of Hardware Hassles
The hosted PBX phone system is easy to use and small businesses can benefit from its state-of-the-art features without installing costly on-site hardware. The service providers maintain all the equipment at their site and the PBX facilities are offered using broadband Internet or telephone networks at economic monthly rents.
