subject: Managing Difficult People [print this page] There are difficult people at every businessThere are difficult people at every business. They come in many shapes and sizes and there is not one workplace without them. How a company manages difficult workers is a vital part of human resources because if left to get out of hand difficult employees can have a damaging effect on the business.
If an employee is in general displaying obnoxious behaviour or is affecting several people it can be easier to deal with. However if the problem is more insidious then it can prove a challenge to control and will depend largely on the confidence your staff have in you to manage these types of situations.
There is a fine line between someone being somewhat irritating and someone acting in an attacking and damaging way. Some workers will fail to meet with time and deadline obligations, others may moan and whinge about processes they did not create themselves, others may simply talk, talk, talk and never listen. Difficult workers come in a variety of guises with perhaps the most problematic being those that vie for power and status to the belittlement of others. All these character types need to be managed in a certain way to protect their coworkers and to ultimately protect the business. HR consultancy can help your human resources team to put processes in place to manage disputes between coworkers and address complaints. Some issues need to be handled with great sensitivity and care such as personal hygiene problems. In this particular scenario the worker may have an illness which makes it difficult for them to manage personal hygiene. Your human resources team needs to be able to navigate sensitive issues like this in order to protect the organisation and its entire staff.
At NorthgateArinso we have an expert team that can advise you on all aspects of human resources.
