subject: Advantages Of Electronic Driver Dispatch Sofware [print this page] Out of all of the features that are available in widely varied selection of courier software, there are certain features that you should no longer allow your company to be without in any circumstances. One of the most important of these is electronic driver dispatch. If you work at a courier company, you want to make sure that your next courier dispatching software purchase includes this feature. If you're shopping for a courier to make your deliveries for you, you should insist on a courier that has this feature included as part of their software suite.
There is perhaps no other industry where the old saying "time is money" is as true as in the courier industry. The courier industry is a constant state of competition to try and find the fastest and most efficient ways to deliver packages and the faster the packages are being delivered the more affordable those deliveries can become. This is why electronic driver dispatch is so important, because it greatly reduces the amount of time that it takes to successfully complete any given delivery.
In the days before electronic driver dispatch, the actual dispatching of the drivers to make pickups was easily one of the most time consuming tasks faced by the office staff at a courier company. This new software feature basically completely eliminates the delay that was caused during this task's completion in the past.
When a request for a dispatch comes in, a courier company can now locate all of their drivers instantly via GPS location. They can then cross reference the drivers' locations with their current dispatches and quickly see which driver is going to be the best to make a current pickup. Then, instead of having to call or radio that driver with their new orders, they can simply wirelessly upload them to the mobile device that the driver is carrying. The entire dispatch is completed in under a few minutes.
This also helps to greatly reduce the chance for errors occurring during a dispatch. At any point in time during a delivery operation, human error is the single greatest delaying factor. When dispatches were done over the telephone or radio, there were always chances for the driver to hear something wrong which would inevitably create a delay. When the route is simply wirelessly uploaded to a GPS unit, complete with exact directions to the destination, it becomes impossible for these sorts of careless time wasting mistakes to take place.
