subject: Pc Repair Business: Know About It [print this page] If you are considering starting a PC repair business, the good news is that there is always a market for that kind of service. Almost all organizations and many homes have computers in them, and most of those computers are going to have problems now and then that need to be fixed. If you have decided to run this type of enterprise, then you must be one of those technically savvy people who know the inner and outer workings of computers. To run a business around your expertise, though, you need to take some necessary steps.
The Planning Stage
Before you ever literally or figuratively open the door to your PC repair venture, you need to do some planning. It's always a good idea to get everything down on paper-or in a good planning software program-before you ever do your first job. Will you be working out of your home? Will you have an outside office and employees? What will your work hours be? What geographical area do you want to service? These things need to be determined, and they need to be outlined. Don't forget budgeting for business costs, and setting the rates that you're going to charge.
Preparation
Find out what of licenses you need to run a firm in your state, county and city. Know if you need any type of insurance. Budget for advertising, and get that up and running right before you plan to start with your work. You'll need tools for your projects and supplies for running the office end of the business. Get a good bookkeeping software program. You might also want to consider setting up a separate official bank account.
Building a Loyal Customer Base
You won't get anywhere unless you have happy, satisfied customers, so make customer service a top priority. Offer free consultations and discounts for maintenance service contracts, stay within your price estimates, and always be courteous. Make follow-up calls to your customers after you've done PC repair for them, and ask if everything is still working well. People appreciate that. When you build good relationships with customers, you are building a foundation for success.
Running your own PC repair enterprise can be a lucrative venture, as long as you make sure to pay attention to details, and build a reputation for quality and integrity. Though you may have a lot of competition, you can always stand out by going the extra mile for your customers.