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subject: Building A Relationship With Your Local Car Garage In Essex [print this page]


If you drive a car and you live in the Essex area then finding a local garage to deal with servicing and MOTs makes good financial sense. One of the problems that motorists face when they take their car to whichever garage they happen to be nearest to at the time, is that they don't get to form a relationship with the mechanics.

When mechanics work on one off jobs, they may not take as much care with the vehicle as they would with a regular customer. Some garages may take advantage of customers who just turn up for one job by charging them more then the usual rate for a service or MOT. Good servicing and MOTs usually happen when the motorist has a good and ongoing relationship with a local car garage.

In the UK it is a legal requirement that every vehicle should undergo an annual Ministry of Transport overhaul or MOT test to determine whether that vehicle is truly roadworthy. Motorists who take their cars to just any garage for an MOT have been known to have their vehicle fail the test so that the garage could charge extra for carrying out unnecessary work on the vehicle. While garages that engage in fraudulent practices are few and far between, the only way to really ensure that this does not happen to you is to find a local car garage that you trust. Essex mechanics are generally a friendly bunch who will do their best to service your vehicle well and ensure that it passes its MOT test.

There is no doubt that in all commercial enterprises, you will receive better customer service if you use one facility on a regular basis. Businesses, especially small local car garages, rely on repeat business to keep their company running from day to day. When you use a local garage for all your vehicle needs you form a relationship with the mechanic who gets to know your car. When a mechanic is familiar with a vehicle they are also more likely to be able to locate any problems quickly and deal with them efficiently.

You will benefit from having a relationship with the mechanics at your local garage who may even recommend things that will make your motoring life easier and your vehicle last longer.

If you have a classic car or even just a particular make of car, it is also a good idea to look for a local garage that specialises in that type of vehicle. You will get the services of an experienced mechanic and you'll receive good customer service as a regular customer. When it comes to MOT time, your local Essex car garage will try to get your vehicle through its MOT with as little fuss and extra work as possible.

by: Louise Longworth




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