subject: If My Driver Is Sick, Can I Request An Hourly Driver? [print this page] Everyone gets sickEveryone gets sick. This is something that is truly unavoidable, and anyone that has been in business long enough knows that even the best employees get sick from time to time. However, if your courier driver gets sick, it can certainly cause problems for your company, especially if you depend on them for creating a steady supply flow to your customers. That is why your Louisville courier service will have several different options for you to be sure that your delivery needs are met even if your driver is sick.
The option that is going to best assist you when your courier driver is sick is going to depend largely on how your shipping is currently structured. If you're just shipping packages with a scheduled service with the courier, you should experience no problem at all. They will just sub in another driver that can complete the deliveries according to the GPS dispatch instructions, and you shouldn't notice any disruption in service at all.
Things get more complicated if you're using a courier full time that you subcontract from the delivery company. In these situations, you're going to need a better replacement; otherwise your deliveries for the entire day will be missed. This is why courier companies that offer this type of service often have a pool of drivers for you to hire as a fill in if a driver becomes sick.
Usually, a courier company is going to have a pool of people that they can call on in situations like this. They may have either some drivers who are kept on call even on their days off, or they may have a network of independent contractors that they work with who can come in and work for you on an hourly basis until your regular driver is able to come back to work.
The basic rule is that your courier company will not let your deliveries go uncompleted just because a driver gets sick. Any good courier company should have one, if not several, backups and contingency plans in place so that they can ensure that the deliveries are always going to get completed. If you only do business with a single courier company, you should ask them about their policy regarding sick drivers ahead of time. That way you will be prepared and know what to expect when the situation actually arises, and won't panic when your driver calls in sick.
