subject: The Role Of A Bar Tender [print this page] There are practically nearly bars in every location, so many that finding employment within this area can be very easy and would only require the person to pop in and ask at most times.
Bar work is a guaranteed busy role, it can be challenging yet fun, it requires a person with good knowledge of the types of beverages as well as good customer service skills. Everyone who enters either pubs, clubs or go on a night out would visit the bar to purchase drinks.
Besides good customer service skills, every role within a bar would require the person to have good listening and communication skills as well. It is the duty of the bar tender to serve customers and process their orders as quickly as possible. If there are any promotions available within the company, the bar tender would need up-sell the product and generate more sales. It is important to keep the bar area clean and tidy, as well as ensuring all sales are accounted for and the correct change is given. With many pubs and clubs, there will always be a number of different customers coming to the bar, therefore the bar staff would need to make sure that everyone is served within a reasonable time frame and the correct drinks and prices are charged. It is also the bars tenders responsibility to ensure that customers served are within legal age limit and ask as and when necessary.
The bar tender must also be able to use their initiative when serving customers if they feel certain customers have been drinking too much and starting to go into a drunken state to refuse them further alcohol. When the bar is closed the bar staff must clean up the area, wipe over surfaces and cash up for the day. All stock must be accounted for, so stock taking is essential, any stock that is low or out of stock must be reported and re-ordered ready for the next day.
As the role involves serving alcohol, it is essential that the person is aged 18 or over. There may be some bar tender roles that require previous experience such as those who are cocktail bars; however most of the work can be done through training.
