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subject: Can I Track My Shipment By Phone? [print this page]


Tracking systems are one of the things that many customers worry about when they are signing up with a new courier company. The ability to easily track their packages is one thing that most customers look for in a Tampa courier service, and this means different things to different people. For some, it means the information that is provided during a track is important to them, but others also worry about the methods that they are going to have made available to the client for tracking packages. Some customers are always insistent upon having telephone tracking available.

Luckily, almost every courier has a telephone tracking system of some kind available to their customers. This is a system where you will call a specialized tracking line, and punch in the reference number that your courier has given you. You should then receive all of the tracking information that is available. In most cases, this will be read to you by some kind of automated attendant.

The tracking information that is provided to you over a telephone tracking line will depend on your courier and what kind of tracking software that they are using. In the days past, usually this would just include a status update such as whether or not the package had been delivered, and what the last major portal the package passed through was. Increasing technology though has enabled the provision of more accurate delivery statuses.

Now, it is possible for a courier company to provide their customers with a much more detailed status report, even through a telephone update system. This has been created due to the almost across the board implementing of GPS tracking by courier companies. This means in most cases they can actually provide an up to the minute real time location of the package that you are shipping with them.

The only problem with this is that telephone status update systems make for a cumbersome way to provide GPS information. So much so, that many times a courier company will actually exclude this information from the telephone update. If you're looking for a more comprehensive status update, and one which will surely provide the GPS information that you're looking for if you're shipping with a courier that provides that service, then you should check their online tracking system. This will work much the same way you enter your tracking number, and find out everything there is to know about the transport of your package.

by: Scott P Gallagher




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