subject: What To Do When Word Crashes After Inserting Bullets/numbers [print this page] MS Word provides a feature to insert bullets and numbering in the document. Bullets and numbering attracts the eye as your document becomes visually interesting. But, at times inserting bullets and numbers in the document may prove hazardous as MS Word may crash and ask you to send an error message. When Word crashes, you may fail to open any document causing inaccessibility of data. An ideal way to overcome such situations is to restore the data from a valid data backup. But, in case the backup is not available, then your data can be recovered only by using a powerful repair word file application.
For instance - You open a Word document and insert bullets and numbers in it. While trying to insert, MS Word closes abruptly and asks to send an error message. The end of result of such a behavior comes out to be fatal as MS Word crashes.
Cause:
If after inserting bullets/ numbers in the document, MS Word crashes, then the problem might be due to a corrupt key in the registry. This happens because the bullets/numbering settings are stored in the registry only.
Resolution:
Following measures may help you resolve the problem:
You can resolve the issue by deleting the Gallery presets key. To do so, in the registry editor, drill down to HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordList Gallery Presets and delete the Gallery presets key.
If the problem does not get resolved, then re-install the MS Word application. But, this method is not recommended as in this case too, certain of your documents may get corrupted. Thus, when both the measures fail to resolve your issue, it is recommended to go for a third-party application known as word repair software to recover all your data from corrupted or damaged Word documents. These word recovery applications incorporate powerful scanning algorithms to scan and repair the corrupted Word document accurately. Designed by highly knowledgeable and experienced experts, these tools provide intuitive graphical user interface that makes them user friendly and self explanatory.