subject: Business Phone Service Features that are Indispensable [print this page] Business Phone Service Features that are Indispensable
A reliable telephone service is essential to the running of businesses everywhere. For small businesses this is even more important. Technology is constantly being improved and changed and it is the same in the telecommunications world. One of the most sought after features of a telephone service for businesses is the ability to conference call. It is used as a productivity tool as it helps to make communications between more than two people possible and efficient. Work between countries can thus be done effectively and seamlessly making the business more productive in the end.
The ability for callers to leave a message gives small businesses the opportunity to lose less business if no one is there to answer the phone or they are busy on another call. There are some service providers that give you this feature along with an option to receive the message via email, text or fax the message as well as page a particular number once the message is received. So even if you miss the call you have the ability to call back as soon as you are able to do so and you can also divert them to your personal phone so you don't miss your customers or to a coworker so they will at least get the information they need.
VoIP or Voice over Internet Protocol is very popular these days and is being used by many businesses as it is a very cost effective means of communication. Because of the many features that you can get for one flat rate it is a very attractive telephone system especially for businesses that have to make calls to other countries. It allows you to send your voicemail to your email address either as a voice file or as a text file and has a plethora of other fascinating capabilities that make its demand very high.
The last essential on my list is the toll free number. It gives your customers from all over the country and all over the world, the ease of calling you without worrying about their telephone bill. It thus helps you to operate more efficiently by being able to respond to your customer's queries in real time. You will find this service being offered by many telecommunications companies and you can have it done in a way that both long distance and local numbers can call toll free. You can get this service for an affordable monthly fee and the revenue that it will bring in will more than offset the costs and maintenance.
There are other features that can enhance the productivity of your business no matter the size. Do your research to see the types of services offered and the benefits of these services to see which would be best for your business.
