subject: Complaintsblog Set To Revolutionize The World Of Consumerism [print this page] Websites such as complaintsblog have given the consumers the power to influence a much larger circle of peers like never before. An individual can share negative consumer experience at least ten times as often as the positive ones. With the advent of complaintsblog, dissatisfied consumers have more power and influence than ever.
Even businesses now a day have become more alert with the negative and critical press floating on the internet a trail of complaints and accusations left by disgruntled consumers.
These customers complaints are also very damaging for the brand image as internet offers consumers a medium to research the product which influences their buying decision.
The best part of Consumer Complaints platform is that it allows negative as well as positive publicity. The companies are so much affected by this that they follow the top search results for every query. A one piece negative article or information published on Complaints websites alone casts a negative light on any given product or business. If an individual searches for any company or a product, he can come across hundreds of complaints right on the first page of results about them. Incase, the top results comprise of consumer complaints; then it is likely that the individual will not go for that product any further.
Thats the power of a customer complaints forum. It leads to shaping the opinion of the masses. Complaints filing are also an effective way for the companies to manage their public relations. No matter how hard a company tries, at some point of time they are bound to have customers who were not satisfied by their services. However, the challenge is to face the consumer complaints, which are posted on websites like complaintsblog.com. One unhappy customer can lead to massive damage of reputation of a company if he posts a comment on a consumer complaint website.
This entire process spreads like a wild fire and within no time, thousands of people come to know about the loopholes in the company or the product and have a bad impression about it.
For example if a telecom company fails to serve its customer by not providing him a roaming connectivity for three days, while he travelled to a different state, he can easily file a complaint on the complaintsblog.com. This consumer complaint statement will serve as a bad mouth to all those people he will add in his account or request to join his cause. It will lead to negative publicity of that telecom company not only in its own country but also on a global platform.
In this high-tech era when everyone is going tech-savvy, gone are the days when companies used to receive nasty complaint letters. Today the customers know how to make them heard in the crowd and complaintsblog is here to act as a significant catalyst.
