subject: Voiceshot : Simplifying Call Center Services [print this page] Call centers require various services for their effective functioning. VoiceShot is an internet based company offering such call center services. They have a very advanced range of services which includes IVR developer, voice broadcasting, XML voice alert, virtual office phone system, virtual receptionist and group texting feature. Like all companies, their primary objective is to provide its customers world class products and services.
They offer a wide range of services at an affordable price. Their outbound calls feature enables a user to make a large number of interactive calls and monitor them through an online facility. Clients can use this feature to stay in touch with their customers through regular surveys, notifications on product updates, new attractive offers etc.
A highly user-friendly interface makes this program even more attractive. A major problem with other similar programs is their complex nature. An inexperienced person finds it hard to deal with their various features. But, VoiceShot makes it easier for users to deal with its features like downloading calls, recording calls, managing call lists and saving messages.
To publicize their product, two hundred free outbound calls are offered with every new product. This free offer requires one to fill up a form containing his contact details and submitting it in the company website. The company also offers a free trial version which enables the user to get a feel of the software before buying it.
The various user friendly features that are included with the program makes it clear that the people behind this product definitely know about call center services. They contain just about everything to run a successful customer service operation. Various toll free services are included which allows institutions to stay in touch with their customers. Moreover, these services can be customized as per your needs and operating style.
They also offer a virtual receptionist service which offers huge possibilities for the users. They include voice mail, Auto Attendant, Instant setup, call transfers and survey emails and calls. One can also automate his telephone calls using certain applications offered with this program.
They have made the whole package more attractive by offering their services at a really affordable price. They are available in various plans. One can seek the help of VoiceShot customer service representatives to find out the best plan for him. All these attractive features make it a very favorite product.
