subject: Innovation outsourcing multilingual call center - CALL TECH [print this page] Innovation outsourcing multilingual call center - CALL TECH
Our services are:
1. Inbound service:
- customer support service;
- Information office;
- remote secretary/office;
- database processing.
2. Outbound service:
- telephone surveys;
- Data and web service:
- database processing;
- professional translation (from/to all supported languages);
- web research/desk research.
From 2003 we offer a standard package of call center's services, as well as any other outsourcing works, which are necessary for our customers for successful business.
Our clients are: International market research Company from Netherlands, Belgium and Germany, mortgage and entertainment companies from USA, consulting company from Switzerland, Research Company from Australia and Charity fund raising association from Italy. (Reference letters available upon request).
We can offer you fast reliable and secure dedicated Internet connectivity, sufficient voice and data communication systems, comprehensive physical security and data security to ensure that all customer processes, data and services are secure and protected at all times. We use fully customize developed by our company CRM system which can be easily customized for the clients special needs, as well as we use all other modern technology which are crucial for the productive work IVM (telephone voice mail and IVR system), VRS (multiline automatic call record system), PBX system, ADS (automatic dialing system).
Due to our innovation hi-tech technology we can offer you one of the lowest prices on the outsourcing market.
