subject: Hosted PBX System - Boost Employee Productivity [print this page] Hosted PBX System - Boost Employee Productivity
The highly sophisticated communication capabilities of hosted PBX phone system enables small businesses to enjoy greater flexibility in their operations. The hosted PBX system helps them to operate from any location and this significantly boosts employee productivity and business profits.
Advanced Features to Boost Employee Productivity
To meet the business communication needs of low-budget business firms, the hosted PBX phone system includes various advanced features like auto attendant to receive and route calls, voicemail, call forwarding, call waiting, voice to e-mail, call conferencing, fax to email and so on.
The auto attendant included in the system answers incoming calls throughout working and non-working hours with recorded reception messages. Callers are provided with menu options such as dial-by-name, dial-by-extension and more. It even manages numerous calls arriving together and routes calls without delay on the basis of the option selected by the callers, without giving off line busy' indications.
With the advanced call forwarding feature, calls can be redirected to alternate phone numbers including residential landlines and cell numbers. So business can be managed even from distant sites. Unanswered calls are promptly routed to the voicemail box, allowing the callers to leave voice messages. Voice messages are forwarded to your email account. The unified messaging system embedded in the hosted PBX integrates different electronic messaging and communications media like e-mail, SMS, Fax, voicemail, video messaging, and more. Voicemail messages are delivered directly into the user's inbox. This facilitates a better workflow as notes and documents can be sent via this system.
Hosted PBX phone system's find-me/follow-me call forwarding feature systematically forwards calls from primary business numbers to alternate telephone numbers assigned as extensions, including residential landlines and cell phones. Consequently, employees can work from any location and this greatly boosts their efficiency and productivity.
Maximum Advantage at Minimum Cost
The small business office can enjoy all these benefits of the hosted PBX phone system without having to purchase expensive onsite PBX hardware. The necessary infrastructure and equipment are maintained by the service providers at their site and PBX functionalities are offered using broadband Internet or telephone networks at affordable monthly charges.
