subject: How to Bring in More Consumers by Incorporating Humility Into Your Business Practices [print this page] How to Bring in More Consumers by Incorporating Humility Into Your Business Practices
In today's business world, most common people are just out for the chips. They want to have very little dialogue, hurry up the payment process in getting money out of your pocket into theirs, and go on about their business, without having any kind of private bond with you as a consumer-businessperson. Business people who do business that way tend not to be successful in the long run, because all there are concerned with is the all-powerful buck.
Relationship building requires that a business owner, CEO or the conductor in charge of the business operations give attention to the person who buys merchandise 1st. This is a very necessary key in winning, engaging or upselling the customer, while keeping positive relations with them in the time. Paying attention efficiently to what the customer has to say shows you are concerned with what their needs are, and have a desire to supply them in serving.
Here is where humility comes into existence. In being a successful entrepreneur, you must first discern to do less talking, and more listening. At times, consumers will throw something at you, or, act a batty way, to see how you will act in answer to something. Don't be so quick to give a reply, or talk over top of the customer, whilst voicing their demands and or concerns. Instead, listen to every word. At times, it's ok to "nod your head" in agreement with them, letting them know you are on the same page as them, and you are tuned in all the way.
In addition, tune in with your ears on little keywords they throw out there, and start a conversation, or add to the conversation from there. Give the appearance like you know what they are talking about, even if you don't. Keep in mind, you are learning right along with them, so always tune in, and humble yourself, because you never know how much more business you may get from them in the near time to come.
Continually be jovial. Chuckle if you can a little, always smile, but pay close attention to them. Show some of your heart, by giving a hug if necessary. It's ok to do so, because the consumer attaches feeling at this point. And, it'll also show that you care about them, as they'll be more likely to favor you, in giving you business, vs going to someone else. This is called 'building rapport' when you connect with a customer or client on a [down-to-earth] level like this. It's also a good appearance for your business, being word of mouth on the world wide web goes noticeably far, even more than everyday offline word of mouth announcing.
