subject: Free Installation Of Electrical Appliances Free Of Charge For Possession Of Counterfeit Consumer [print this page] Called "free installation", in fact, have to receive a lot of money. Recently, the province issued CASE specialized consumer warning to remind consumers: some business commitments
Home Appliances , Sanitary products "free installation" is a front, consumers should be cautious to avoid fooled.
Leave consumers dissatisfied with lead free
Early August this year, members of the public in a home appliance store to buy Mr. Zhang
Water heater When the business promises "free delivery, free installation." But when
Service Personnel door installation, Mr. Zhang was badly received by almost hundred of materials. Zhang later learned that the so-called free installation, in fact, another mystery.
Zhang family bathroom walls normal tiling can cause tile installer said that because of thick walls take longer to install two expansion screw, charging 30 yuan; two water heaters, connect the hose longer, each root charge 20 yuan; stick to the wall heater with porcelain white plastic remote control needs, charges 15. Zhang consider it too, want to go to shops to buy their own materials. Because the connection hose in the building materials store brands, but 78 yuan for each root, root expansion screws, but 23 yuan each. Moreover, porcelain white plastic bucket in less than one-fifth was charged by a barrel, Mr. Zhang is also unreasonable and too wasteful. Can be installed officers said, using the provided
Fitting And raw material quality problems arise company is responsible for, or they do not take any responsibility. Helplessness, Zhang only money or pay the bill.
Mr. Chen in June this year
consumers in the market to buy a large ceramic wash basin and toilet, they also get "free delivery, free installation of" commitment. But the installation of hand basin without water blocking, charging 50 yuan for each water block; hand to install a water basin elbow, charges 25 yuan; Toilet install a connection hose, charging 20 yuan; the toilet between the ground connecting fixed points with the porcelain white plastic, charges 20 dollars. He is paid a total installed cost of materials up to more than 100 yuan.
Real "charge" is the industry "hidden rules"
This, "install" to industry sources, water heaters,
Air conditioning And many others in order to save costs, took a direct commission to install this store, some stores are further "pass", to find community with other installers to complete the work. If they do not install the material on some money, they earn less money. In fact even if consumers buy their own accessories, installers often as you can find all kinds of excuses to charge. Today, the "free delivery, free installation, the actual charge", has been in household appliances,
Home Facilities installation industry to become unwritten "hidden rules."
This, the province of CASE staff said, "Consumer Law" clearly provides that: operators and consumers have agreed, shall be in accordance with the agreed obligations; operators should provide consumers with the goods or services of real information , do not false and misleading propaganda. Meanwhile, the "Consumer Protection Regulations of Heilongjiang Province," provides that: the operators and consumers to trade, should follow the voluntary, equality, fairness, honesty and credit, not on fake goods or services for live demonstrations and explanations. Therefore, household appliances, household facilities
Sell
And installation of the existence of such acts seriously violated the consumer's right to know and the right of fair trade.
