subject: Ecommerce Websites and Their Drawbacks [print this page] Ecommerce Websites and Their Drawbacks Ecommerce Websites and Their Drawbacks
Though Ecommerce offers numerous benefits to customers, it also has drawbacks. Some may say that the advantages outduels the disadvantages but this just goes to say that Ecommerce is not perfect. This article will provide readers the basic knowledge to the disadvantages Ecommerce has to customers.
The waiting game
This is where customers are usually turned-off with Ecommerce. Unlike real shopping, customers need to wait for a certain period before they actually receive the item they purchased. If a customer is not patient, he will never enjoy Ecommerce because of the waiting time it takes. Most customers usually want to "take home" what they purchased.
This cannot be said for Ecommerce.
The quality of the product cannot be guaranteed
Also one of the disadvantages Ecommerce pose is that the quality of the item you are purchasing cannot be guaranteed. You only get to check it when it arrives. As compared to shopping in malls, you get to inspect everything and you are given a new set of items. Most customers are very meticulous when it comes to buying something. Every detail is checked so that every penny of their hard-earned money is spent wisely.
There is the risk of hacking
We all know that there are some people who do bad things. And in Ecommerce, there is no exception. Bad people can hack into your accounts and use your credits for themselves. It is not rare happening as many has already been victimized by it. So if you decide to shop online, be very careful in giving out personal information. In this way, those "bad" people cannot take advantage of you.
The thrill of the actual "shopping" is not met
When we say shopping, we think of going to malls and enjoying the sights around you. That does not happen when you shop via Ecommerce. You have no one to talk to; you cannot mingle with friend; you cannot watch a movie and all sorts of stuff you get to do when you actually go on real shopping. Thus, you feel alone and left out.
Not everyone knows how to use a computer
It is not common nowadays that people do not know how to use a computer; but unfortunately, there are still some. Those without proper knowledge in using a desktop cannot actually purchase online. So they resort to the old conventional way of shopping in malls. Also, not everyone has a desktop or has access to one. If they want to use one, they still need to pay just to use one.
There you have it. The drawbacks Ecommerce pose for customers. It may be outweighed by the advantages but still, it is not perfect. Some may stick with Ecommerce while others may opt for the "other" alternative. Whichever one you choose, as long as the objective of purchasing something is obtained, everyone is happy. You can learn from this article and try to make positive the things you have read. It will all depend on you; ecommerce or the old-fashion way? You choose.
