subject: Status Of Shipment Updates For Your Customers [print this page] Excellent customer service and just common courtesy are missing from so many companies in the courier industry today. Customers are fed up and very dissatisfied with courier companies around the country; with lack of courtesy and bad service being the reasons why. When a potential customer is looking for a Santa Clarita delivery service, they are going to go out of their way to find a friendly service that will be happy to offer an update on the location and status of their shipment. This is important to many businesses due to the value of the items being shipped or the time frame that the packages must reach their destination by. Their expectation of customer service from a delivery company includes updates on their packages whenever they request one.
With advances in technology; tracking and monitoring shipments is now common place in the delivery service realm. Most Santa Clarita courier services have installed the latest technology in communication and tracking. With the use of the Etrac system and wireless web telephones, they can give their clients an exact update on the status of their package at any time.
Many that are looking for a Santa Clarita delivery service will be drawn to this level of service available for their shipments.
Most couriers can actually pin point exactly where your package is at any moment, by using a GPS device that is installed with their courier vehicles. This technology goes well beyond most tracking services offered by other companies that are only able to tell you the last major city or warehouse that you package was last scanned in at. As you can see, this level of customer service makes this company stand above the majority of their competition.
When working with time sensitive materials, companies can breathe easier knowing exactly where their packages are located at thanks to the real time geographic locator. This special service can help you even put your own clients at ease by updating them on the exact location of the shipment. By being able to provide this information you are able to build a level of trust between you and your client that will bring them back to do business with you again. The results of shipping any package not only reflects on your Santa Clarita courier service, it also reflects on your company so it makes good business sense to go with the service that offers up to date technology in the tracking of your shipments.
