subject: What Takes Place When My Cod Shipment Is Refused? [print this page] If you are sending COD shipment through a courier in NJ, a common concerned would be your shipment being refused by the recipient and what happens once this occurs. Although a recipient has the right to refuse a COD shipment, this is not a circumstance that occurs often. If a sender has come into an agreement with a recipient on items being shipped, then they are well aware that the shipment is going to be delivered. If COD is being used for a shipment, then this is a subject that should be agrees upon for both parties. This will prevent any surprises when the COD shipment arrives.
Although instances do occur when COD is refused, the shipper or seller should be aware that they are responsible for the shipping. The item has to go back to the original seller or sender, whom is responsible for the expenses to return the merchandise. Depending on the item, if it has been refused, it can still be sent to another recipient. Of course, you want to make sure that the item is still in good condition before reshipping it to another location. This may occur if a client is interested in purchasing the same item. The item is already packaged so you would just need to change the recipient's address.
When your shipment is refused, with a courier in NJ, the merchandise is usually sent back to the original location. The location will vary depending on your business; it could be a warehouse, small office, or home office. In most cases, you have to obtain an account to use COD shipment options. When you have an account with the shipper, they will charge the cost of the returned item to your account. You will be sent a bill with your normal monthly bill for shipments.
While there are pros and con for using COD shipments, the advantages outweigh the disadvantages. One of the advantages is showing your customers that you trust them. Your customers will continue to use your services when you offer COD options. There are not many companies that offer COD shipment, so you are providing your customer with a unique service that is convenient for both parties. When you are deciding if COD shipment is the right fit for your company, keep the benefits in mind. There are disadvantages to just about everything when it comes to your business but you have to look at how you are affecting your clients. This will tell you if you are making the right choice.
