subject: Feature-rich Small Business VoIP Phone Systems [print this page] Feature-rich Small Business VoIP Phone Systems
The feature-rich small business VoIP PBX phone systems enable business firms to deliver premium customer service and stay competitive in targeted markets. If you run a small business, VoIP phone systems help you stay connected with your potential clients and acquaintances through business and off-business hours, thereby projecting a convincing business image.
Telephony Solution with High-tech Features
VoIP PBX phone systems come with high-tech communication features that are commonly found in expensive telephone systems. These include call conferencing, custom-menus, find-me/follow-me call forwarding, auto attendant, voicemail, music on hold, voice to email, call waiting, fax to email, and more.
The built-in auto attendant functioning as the live receptionist presents your callers with a professional communication interface. It greets them with recorded salutation messages and helps them choose from a menu of options to route calls, including dial-by-department, dial-by-extension, and dial-by-name. This call answering system manages several calls arriving together with unbelievable efficiency. It redirects calls to appropriate extensions, call queues, conference rooms, mailboxes and groups promptly, without giving off engaged telephone line signals.
Voice and Fax Messages on Email Accounts
The feature-rich VoIP PBX phone systems are a great help to small business professionals with multiple offices and mobile workforce. You can communicate continuously with all your branch offices and employees without heavy investment in complex networks, software and hardware. Additionally, the stylish call forwarding feature allows you to answer incoming official calls on your alternate extension phones including home land phones and cell phones. Unanswered calls are instantly managed by the voicemail system, prompting callers to leave voice messages and eliminating all the chances of missing important calls during peak business hours. VoIP PBX phone systems allow voice and fax messages to be verified on your email account as well.
Additional Features
A feature-rich VoIP PBX phone system also offers toll free numbers and local phone numbers with the area codes of major cities. This helps you establish a virtual business presence in any location without having to set up additional physical offices. Further, you can even maintain several extensions from a single business number and expand your business with new departments at reduced cost.
Implementing a feature-rich, highly scalable and flexible VoIP PBX phone system helps accomplish the changing needs of your small business office. Choosing an established VoIP PBX service provider allows you to enjoy PBX features at nominal monthly charges. Browsing web-directories and yellow pages is the easiest way to locate reliable providers.
