subject: Appliance Sample Machine: "warned In" Provoke Disputes - Prototype Appliances, Household [print this page] Understand the first half of 2005 were accepted at home
Electricity
81,557 cases of child electrical type of complaints, accounting for 24.9% of the total complaints, second, and last year a decrease of 1.9% over the same period. Among
Air conditioning
And
Kitchen
Electrical complaints handled 10,532 cases, a complaint the two fastest growing products.
The Consumers Association to the staff in resolving complaints this year, household appliances, there have been several on the consumer and
Marketplace
On the sample machine, "warned in" disputes arising from the articles
Case
. Then the sample plane and the price of goods in the end is the difference? Their service on what risks do they exist? This reporter visited the capital several supermarkets.
Consumers: purchase many concerns
So-called sample machine, usually displayed to the public at retail outlets, business product features, allowing users to feel the product and the storage of samples. As the demo machine because it needs to effect the regular boot or display all day, so strictly speaking they are used to.
Reporter
Suning
Majiapu electrical store to see all electrical area can see a lot of well-known
Brand
Of
Washing machine
, TV and air conditioning are played with a red font "prototype offer" message. A Electrolux washing machine the original price for the 3788 yuan, is now priced at just 2,900 yuan, so amazing
Promotions
Prices, a few customers. According to promoters introduced, although this Taiwan sample rocker for two months demonstrate product quality, but quality is no problem. And it sets the same samples to enjoy "three guarantees" after-sales service, from a price standpoint, the packaging than the unopened product offers a lot in the sale.
Sample machine is ready to buy Ms. Wu told reporters: "sample machine to lower the price several hundred dollars, the price is very affordable, in the regular stores to buy samples of machine use, quality and after-sales also more at ease." Interviews, some consumers that if the price is still willing to buy samples of the plane. However, there are some consumers that used the sample plane after a period of time, worry about the time of purchase will be mind.
Stores: sale of goods with no difference between normal
Paradise Marketing Chen Guibin Beijing introduced the sample machine is used for display in the store display products, what time the specific preferential treatment under the counter as samples from the supplier to decide. As the store's display space is limited, so if whenever a new
Listing
Will show some too long and not as a main machine in the store to promote
Sell
Electrical machines to handle a sample sale, this period may be three months, six months. Although the small sample machine will display the process of natural wear and tear, wear, scratches and other phenomena, but it will not affect the quality, if quality problems will be rejected for processing.
States United States
Electric spokesman for the Beijing branch, said Chen Lin, under the "Consumer Protection Law", the sample plane with the normal merchandise, also enjoy the "Three Guarantees" service. In addition, the sample machine manufacturers and merchants have also provided the same as other normal products or additional services added. But there is one caveat, the sample machine is built on consumers and businesses in the field agree on the sample machine purchase occurred under the conditions, is recognized both as a transaction. As a seller does not guarantee the quality of the sample plane where the problem should be stated in advance to consumers, the sample plane off the specials are 6-9, so "no rebate no change."
Majiapu store Suning Li Bing manager that, while promoters and consumers in advance has been purchased by the case made it clear that the sample machine sale, but consumers have chosen the power returns, this time on both sides through negotiations matter, often Suning customers will follow the practice of respect given to return.
Lawyer: think twice when buying
When heaven and earth lawyers
Beijing
Services
The Korean counsel, according to "Product Quality Law," and not legitimate products can not enter the market, business, as the first responsible person must ensure product quality. Whether the sample machine or non-prototype, if there is a quality problem, the same should be guaranteed after-sale, even if the sample machine in advance
Contract
Agreement, "warned in", then the contract will be fully bound by the terms no longer be regarded as null and void the contract. But here I should say that, "warned in" is
Shopping
Aspects of the terms of a rational, rather than King terms, as consumers purchase goods sample machine has been cheaper than the normal 1-4 break, so there is no problem in the quality of products under the premise should take, "warned in" clause . Korean lawyers said, the sample machine is generally not when the goods sold, due to errors in the wrong business if the prototype as the new goods will be sold to customers, should bear the responsibility for exchange; if intentionally "Lidaitaojiang" is the domain of fraud, the customer may request Double Indemnity.
In consumer association also reminded the staff of the final consumer, in buying the sample machine, be sure to double-check its damaged condition, select the best-known brand and reputation are good appliance stores in the purchase, so that does not arise in the future necessary disputes.
