subject: Vantage Brand Hood At The Top Of Glass Smashing Of A Sudden Explosion - Vantage Brand Hoods, Glass [print this page] Hood parts this is an ordinary kitchen utensils, cooking time, but at the top of the glass will explode things the average consumer may not know which. March 31, residents of any northern suburbs of Xi'an aunt bought Vantage brand hood suddenly shattered glass at the top of the explosion, but now reminded her of all fear scared.
Click here to view all
News Photos
According to what Auntie, in July 2005 was married to the son, and she spent 2,082 yuan to buy a Vantage brand kitchen appliances, including the European Vantage 204E and B0313X cooker hood, but a year and a half later she son before using.
2008 3 31 at noon, an incident occurs. When the son's father is in the kitchen cooking, just pour pot Cook, hears "Bang" bang, smoke machine at the top of the glass suddenly exploded, glass fragments scattered, a messy kitchen. Stove is broken Boli Cha everywhere, the elderly head blown glass fragments cut through, the children at home was seriously scared.
Next day, how aunt angrily complained to the Vantage Xi'an service center, a service over the phone to tell how aunt said that Vantage's this European-style hood with three thousandths of explosive rate, and said the company can swap the glass on the hood, but their own expenses. Upon hearing how unhappy aunt said: "Family members do not agree with manufacturers so that we own expense, the practice of exchange hood glass, which obviously is the product quality, manufacturers should compensate the customers, why make the user responsible. Service personnel to explain Vantage The products are based on three thousandths of an explosion rate of what? on my home for now is 100% explosion rate, why do not manufacturers instructions prior informed? this potential safety hazard of the smoke machine, we feel fear, then dare . "
4 4, Ho aunt once again call the Vantage service center in Xi'an, the staff let her find a person in charge of the Northwest Pengjing Li, Peng Jingli response and after-sales staff Vantage term "product per thousand Three explosive rate, "the same, which makes it difficult to accept what Aunt 1.
After repeated consultations, Pengjing Li promised to why the replacement of hood glass aunt, but was refused what aunt, she insisted that manufacturers replacement hood. Pengjing Li said that this has gone beyond his authority, required to report to headquarters. April 11, Ho Peng Jingli aunt again dial phone, get the answer is to replace the headquarters do not agree with the model type, only agreed to exchange other types of machine, but must make up the difference.
4 12, Ho aunt interview, she described this incident in mind when still left, she did not understand that Taiwan nominal "China Famous Brand" Vantage hood at the top of what is made of glass glass of? Why should there be a sudden explosion? Why do not manufacturers instructions in advance to inform consumers hood at the top of glass with three thousandths of an explosion rate of what? State why the existence of products exempt from security risks?
Interview, the Vantage manufacturers why Aunt replaced free of charge a new hood. Although for the hood, but what Auntie is still a lingering fear, the moment of explosion is still vivid in my mind, how aunt on the hood of the fears and worries persist.
Later, the reporter to several major home appliances shopping Xi'an interview, when asked for the salesperson's glass hood will suddenly explode, the salesperson said that is not possible, reporters Vantage hood manufacturers did not see the description Related tips. Vantage manufacturers specify that the glass on the hood has three thousandths of an explosion rate, why the sale to the user deliberately hide? Vantage as "China Famous Brand", "National Inspection-free Product" why there is such a serious product quality risks?
4 16, Zhongshan Vantage Gas Corporation reporter called asking hood at the top of glass causes of the explosion, the company's public relations staff surnamed Tang told reporters that she would contact the relevant technical staff to the press written reply. As of press time, but the former has not received any response from our technicians. .
