subject: Technical Support for Code 10 Error and Changing Serial Port in Microsoft Windows XP [print this page] Technical Support for Code 10 Error and Changing Serial Port in Microsoft Windows XP
As a Microsoft Windows user, it is not unusual that you face glitches while troubleshooting error messages. For instance, Code 10 error. Whenever you plugin your USB drive in your Windows Vista computer, you get the following error message: "This device cannot start. (Code 10)."
A PC user when faced with this computer problem contacted his online computer service provider. He sought tech help for it at midnight when there is no way he could have accessed his local computer repair shop. Also, it would have been a big organizational problem arranging for a technician at midnight even if he or she was his close friend.
Within 30 minutes by calling his online computer service provider, the PC user fixed his computer problem. Remote repair facility came very handy when it comes to accessing the user's PC from a remote location on the other side of the planet.
Tech help expert checked the USB cable that the user had deployed to connect his device. It was matched. The device manager under USB bus controller was checked. A yellow exclamation was observed by the PC user. Tech help expert then step-by-step uninstalled and reinstalled the device and then restarted his computer. It worked fine and code 10 error problem was fixed.
The same PC user few days back did not have any serial port and so he bought USB to RS232 serial adapter. The computer detected and set to COM Port no. 5 but some of his software only worked from COM1 to COM4. Step-by-step, user was assisted in changing the COM Port to COM1from the device manager that resolved the issue. You too can change the COM port by carrying on following easy tech help steps:
If you are using Windows XP, you first of all click on the My Computer folder. Then you click on the "View system information" on the "System Tasks." You will find 7 options:
1. System Restore
2. Automatic Updates
3. Remote
4. General
5. Computer Name
6. Hardware
7. Advanced
To go to the Device Manager, you click the 6th Hardware option.
Under Hardware suboptions, you find Device Manager as its first submenu.
You click on the Device Manager. Under Device Manager, you will find Ports (COM & LPT) suboption. You click on the Ports. You find a submenu Communications Port (COM5). Under Communications Port (COM5) properties, there are 5 subchoices:
1. General
2. Port Settings
3. Driver
4. Details
5. Resources
You click on the Port Settings choice. Under Port Settings, you choose Advanced which gives you a facility to assign COM Port Number as per your requirements.
In our case, the user was willing to change COM Port Number from COM5 to COM1. As a result, when he clicked the COM Port Number, it showed COM5. Now, the user just clicked on the arrow showing COM5 and immediately he was given a drop down menu allowing him to select from COM1 to COM 256. The user selected COM1.
