subject: Event 217 And 478 While Backing Up Exchange Database [print this page] Exchange Server storage groups and databases are the most vital component of recovery when the server crashes. You might observe typical symptoms with a corrupted Exchange database. For instance, you may fail to backup it. When it occurs, the corresponding event indicating the failure is logged in application event log, which helps you to deduce the cause. However, a corrupted Exchange database should be restored from backup. In case of unavailability of backup, you need an effective EDB Recovery product to repair and restore it.
For example, you might encounter the below event logging into application log of Exchange Server after failing in attempts of backing up the Information Store:
Event Type: Error
Event Source:ESE
Event Category:Logging/Recovery
Event ID: 217
Date:10/25/2007
Time:12:15:31 PM
User:N/A
Computer:EXCHANGE
Description:
Information Store (5484) First Storage Group: Error (-613) during backup of a database (file D:Program FilesExchsrvrmdbdatapriv1.stm). The database will be unable to restore.
The error is usually accompanied with event 478.
Cause
Event 217 typically indicates backup failure and event 478 shows database corruption due to hardware issues. Event 217 might also be encountered due to Exchange beyond EOF (End Of File) condition.
Solution
Make sure you install all the latest updates and hotfixes available for your Exchange Server. To correct the corrupted database issues, you should perform steps, as follows:
1.Use your last online backup to restore the Information Store databases
2.Try to move mailboxes to another store if you are using Enterprise edition of Exchange Server 2000 or 2003
3.If none of the above solution is applicable, try to repair the database. To do so, you need to use eseutil /p repair command and then eseutil /d command to defragment the database. But the command deletes the pages that it finds as corrupted. For safe database repair, you should run EDB Recovery Software that use safe algorithms to restore damaged Exchange databases.
EDB Recovery utilities are high-end applications with interactive design that provide complete database repair results. These software are highly reliable and require no prior technical skills to operate them.
Stellar Phoenix Mailbox Exchange Recovery is a powerful tool that provides systematic Exchange database repair. It is a secure EDB Recovery Software that supports Exchange Server 5.5, 2000 and 2003. The tool can restore mailboxes in individual .pst files, which can be directly accessed in Outlook. The software is enriched with a realistic approach to repair corrupted EDB file in each instance.
