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Critical Management Competencies
Critical Management Competencies

Twenty Critical Management Competencies which produces eighty percent sucessful Management results :

Super Critical

Listen Actively

Show Care and Concern, Observe Body Language, Notice Feeling Tone, Reflect Understanding

Give Effective Instructions

Motivate, Tell & Show, Test, Check, Ensure Understanding

Accept Responsibility

Avoid Witch Hunts, Shoulder Your Share, Use Problem Solving Style

Identify Real Problems

Search Beyond Symptoms, Analyze Performance Obstacles, Examine Management System

Highly Critical

Manage Time

Establish Policies, Set Priorities, Organize, Delegate, Apply 80-20 Principle

Reinforce Excellent Performance

Use Positive Motivation, Give Earned Reward and Recognition, Let People Know You Care

Communicate Decisions

Tell That "What" And "Why", Share Problems and Progress

Speak Effectively

Prepare, Pinpoint, Personalize, Picturize, Prescribe

Regulate Priorities

Manage By Objectives, Evaluate New Circumstances, Shift Priorities Appropriately

Explain Work

Purpose, Goals, Tasks, Schedules, Critical Points

Use Feedback

Ask, Listen, Tell, Share, Correct, Commend, Coach

Critical

Write Effectively

Minimize "Fog", Make It Plain, Clear and Readable, Write For Your Readers

Prepare Action Plans

Determine Steps towards Objectives, Decide Who Is Responsible For What, Set Time Limits

Define Job Qualifications

Aptitudes, Abilities, Attitudes, Knowledge, Experience, Behavior

Effect Organizational Change

Develop Organizational Structure, Delegate Apply Team Building Techniques

Promote Cost Reduction

Explain Needs and Methods, Use Participate Approach, Share Benefits

Operate Within Budget

Plan, Develop Controls, Minimize Loss, Be a Model

Develop Written Goals

Crystallize Your Objectives, State Specifics, Enable Performance Measurement

Justify New Resources

Compare Costs and Benefits of New Personal and Capital Equipment

Develop Yourself Continuously

Read Magazines, Journals and Books, Attend Seminars and Training Sessions, Take Part in Growing Activities

By Dr. Rajeev Jain

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