subject: Senior IT Professional residing in Chennai [print this page] Senior IT Professional residing in Chennai
PROFESSIONAL EXPERIENCE
IT Consultant (Jan 2010 - )
Being an IT independent consultant,I am currently engaged in doing IT consulting offering
ERP Implementation and business process to an Infrastructure Company.
Project managing IT consolidation and virtualization for a Bank.
M/s. Chevron Lubricants India Private Limited GM IT (India & Sri Lanka) (Jan 2007-Dec 2009)
As GM IT, Was responsible for complete Information & Technology land scape for Chevron India, Significant achievements include
Enterprise applications like ERP, Distribution Management System and other Systems that would interface with ERP.
Data center management comprising of uptime and optimisation of the servers and networks
Development of Sound Buisness Practices: Created a team across teams from the business. Plugged the business gaps and provided alternate solution by automating the ERP.
For a detailed resume, please log in at http://www.ramkumarit.blogspot.com
M/s. Servion Global Solutions Limited GM (Delivery & Support India SBU) (Apr 2001-Jan 2007)
I was responsible for delivering projects for leading call center enterprises in Banking, Telco and BPOs sector across India. Significant achievements include
Project Delivery
Ensured that the project is delivered within the efforts sold and ensured profitability for all projects.
Will involve myself in the planning stages and ensure that the risk mitigation, issues, deliverables from all stakeholders are clearly understood and agreed
Have a review with all stake holders during a project life cycle and ensure that the project is completed as per the plan.
Support Delivery
Maintain uptime of 99.96% and provide RCA to issues within 24 hours
Ensured Customer Management Index of 8/10.
P&L and Process
Shown profits in the year 2004-05 and 2005-06.
I have played a key role for obtaining the CMM Level 4 Certification
I was responsible for Project Management and implementation of ERP system across India, including Distribution Management system at all Depots.
*Further Details of the above and experience of other work experience will be provided upon request.
CORE ABILITIES
Risk Management and process - Met all target goals by identifying and tracking high risk areas, by implementing risk mitigation early and contingency plan as needed, through proof-of-concept prototyping and by maintaining constant communication with stakeholders
Stake Holder's priorities By partnering with the stake holders, creating positive relationships, by getting frequent feedback from the customer and taking corrective steps, if required, thereby ensuring total stakeholders satisfaction. Always hold view that the contractors and stakeholders are equal partners for project completion.
Time Management Time means cost, both for the contractor and the stake holder As such irrespective of the number of projects handled and different locations of the stakeholders, always ensured that the projects are completed within the planned date and within the efforts sold.
Strategic Thinking and Program Management Secured Stakeholders appreciation in turning around about 10 critical projects thar were behind schedule and met and exceeded all goals and objectives.
3 times award winner for the best performance in the last 10 years
