subject: The Common Needs Of Customers To Cable Tv Providers [print this page] It was such a long time that businesses were able to practice something and to make it perfect for their customers. One of the things we are going to talk about are the needs of our customers. Decades ago, small and medium-sized businesses already know the needs pf their customers, and why do they need it? For example, if your business is all about appliances like TV and electronic gadgets, you may know the needs of your customers. It is common that customers usually like to buy television sets because they want to be entertained at home and escape from boredom. If they want their rooms to be cool and comfortable, they need a huge fan or an evaporated air-conditioner which are included in the appliance section. But what about the cable TV providers? What are the common needs of the customers for this kind of business? One of the most common things that a cable TV subscriber need are the number of channels provided by your company.
As the owner of a cable TV station, you must know what are the things that may attract the customer to buy your exclusive offers. The number of channels provided by your cable or satellite TV company really matters for a subscriber like you. When you are just sticking to an antenna TV, it will only give you limited channels from your antenna's limited signal. On the other hand, cable TV providers will give you as many channels you want to watch. But it really depends on what package did you choose to subscribe for cable television for good. For basic or starter packages, you may expect that the number of channels will be from 30 to 40. But for premium or advanced packages, it can give you up to 100 channels to watch. This is one thing that a customer or subscriber needs in order to enjoy themselves watching at home. Cable television is not only designed for home entertainment, but it can be applied on restaurants, malls and even schools for educational purposes. Another thing that can be considered a need for the customer or subscribers is your reception's quality.
Going back to the antenna television, the quality of your reception is not guaranteed base on the transmission between your antenna and the local TV station. When a bad weather occurs in your area, the transmission of your signals may be interrupted and you may experience bad reception while watching TV. It is quite a big disadvantage for you to just sticking with an antenna TV. This is where cable TV companies figured out that antenna television sets has weaknesses in terms of bad weather. As a result, the customers are satisfied with the performance of the cable wire provided by the company you subscribed. It gives you high quality reception and will not interrupt you in watching TV, only power outage and maintenance might do it with explanation and updates to their subscribers. Now we already know the needs of our customers in watching cable television, and it is our responsibility to give them the best quality service. If we continue to do that for our customers, they will stick to our subscription offers and to enjoy watching their favorite shows for good.
