subject: To Scan A Variety Of Identification To Buy Air-conditioning - Central Air Conditioning, Air [print this page] < BR> Event reason: < BR> Event reason:
Consumer Wang October 17, 2007 at New Island in a street, a trading company to buy a model FG7.5/A1-N3 (1) Brand Central
Air conditioning
, The price is 7300 yuan, considered to have cooling and heating of the double feature, but after installation can not find the air conditioning and heating, because the manual is the description of many kinds of air conditioners, and no explanation is here to buy the relevant provisions of the shall not be air conditioning and heating, Mr. Wang that the presence of its products purchased goods version of the situation does not require replacement when businesses refused, so
Complaints
, Requested the council to assist the business requirements can change an air conditioning system heat.
Law Interpretation:
Not see clearly the fault of failure in
Sell
Square
Under "Consumer Protection Law," the fourth 10, the operator to provide goods or
Service
One of the following circumstances, except as otherwise provided in this Act shall be in accordance with "The People's Republic of China Product Quality Law" and other relevant laws, regulations, bear civil liability: (a) the defective goods; (b) does not have the goods should have the property when the sale is not stated; (c) does not conform to the packaging of goods or the goods indicated on the standard; (d) does not comply with the Trade Descriptions, physical samples showed that the quality of state of.
If not mentioned above, is incomplete in the sales side is at fault. To remind consumers to buy air-conditioning prior to purchase should be carefully understand the quality of the product and features such as content, in order to avoid unnecessary trouble after purchase.
Council Tips:
Purchase may wish to chew, all see the energy efficiency logo
Mr. Wang's case is not look carefully at the time of purchase product identification errors caused by inter-trading.
Also reminded consumers in this product to check the identity and the device is very important. Including performance, energy efficiency standards, manufacturers name or trademark, model, etc., carefully check the good device and logo in order to avoid defective products shipped home. In addition, products must understand the identity emerging situation, some new products, materials for different components lead to
Service
Increased costs in purchasing bought before a clear understanding of help to avoid unnecessary disputes and troubles post.
Air conditioner brands have something to say:
Should buy better and more attentive service
As air conditioning sales staff, our best hope to introduce you to more favorable, the best use of air conditioning products, to help you make thoughtful explanation and usage, particularly for new products. In order to make faster and better understanding of consumer products, we not only introduce its features and functions, consumer products, materials will be told, performance, energy efficiency levels, so that information becomes more transparent, more consumers Learn about our products, to lift all your worries.
Let me borrow a pair of eye
First, choose which company to choose when air strength, brand, and after-sales service perfect product. Secondly, according to room size, orientation, to determine the size of the purchase power air conditioning. Again, to avoid
Advertisement
Misleading publicity and sales staff. Nowadays, many operators play "
Energy
""
Environmental protection
"," Negative ions "and other slogans to attract attention, but it ignores the most basic function of air-conditioning, air-conditioned main function is to regulate the temperature, cooling or heating effect is good or not buy the product when the performance of first trial consider other features.
