subject: How Is Fedex Different From Small, Local Carriers? [print this page] When you own a small business in Los Angeles, one of the things that you must choose is if you should go with a large company like FedEx to deliver your packages or a small, local carrier. There are pros and cons in working with either one, but it is what makes the companies different that business owners want to know. Most people don't feel that they are educated enough in the different services that their local Los Angeles courier service offers and what FedEx can offer them. By learning about each service, such as how they are alike and how they are different, it will allow you as a business owner to make an informed decision. You may find that it is in the best interest of your company to do business with both companies, depending on your shipping needs.
FedEx is a giant in the realm of delivery services. People know them; they can identify their trucks without even seeing the name and people get excited when they see the FedEx plane at the airport. They have a large corporate infrastructure that overshadows any small, local courier service and they have the capability to offer international delivery. This is a service that your local Los Angeles courier service most likely does not offer and if they did they would most likely contract out with a larger company like FedEx to complete the actual shipping overseas.
On the other side, if you need more of your packages delivered in your local Los Angeles area, a local courier may be the better choice for your needs. Not only are the smaller courier services likely to have drivers that are more familiar with the local area, but a smaller service is more likely to try harder to go above and beyond your expectations and be more flexible compared to the corporate rigidness of FedEx.
As a case-in-point, a local courier is more likely to do a special point A to point B delivery for your business. What this means is that when you contact the company that you need a delivery, they will send someone directly to your business to pick up your package and then deliver it straight to your requested destination. Also a smaller courier service allows you to become familiar and learn to trust a regular driver, this is especially important when delivering important documents. Overall, a driver that you work with consistently is going to make you feel more comfortable working with them, instead of getting a different driver each time a larger company like FedEx shows up to pick up a package.