subject: Bringing Home Appliances Dealer Service Is Not In Place For Someone - Haier Refrigerators, Household [print this page] "Appliances to the countryside" is a projects that benefit not only to bring affordable products for the farmers, but also let them enjoy the same services in the countryside in the process of laying enterprise channels, distributors and service quality essential for the improvement of supervision.
Recently, Ninghai Wang villages in the countryside village tea Wang Zhende hospital call the County News, "people do things immediately," said hotline, Taoyuan South Road, one should
Bringing home appliances
Distributors
Service
Attitude
Complaints
The same time, he hoped that the dealer can buy
Refrigerator
Pull back in time, and return full payment.
Received the complaint, the reporter called Wang Zhende understand why things happen. According to Wang Zhende introduction, May 14, Taoyuan South Road, he was a
Home Appliances
Dealer bought a Haier appliance countryside BCD-176TXZ refrigerator, took the shop the next day sent him home in the refrigerator. Found that while careful Wang Zhende refrigerator model Yes, but the style and fancy he was not the same as in the store, he followed immediately with the dealer, on May 16 was a swap, and at noon the same day sent to Wang Zhende home. At the time, delivery people say it's hot, eager to rush back, Ninghai, called Wang Zhende own unpacking. But when he opened it, only to find that he was in the shop to see samples of machine. Ninghai Wang Zhende was rushed to exchange the appliance dealer shop hope, but the owner said, this style has sold out, Wang Zhende proposed to be drained away prototype. Heard to return, the owner said: "Our prototype display only one or two weeks, the longest place only a month or two, it does not matter." Wang Zhende determined to retire in the circumstances, the owner and Wang Zhende this had an argument. Finally, the shop owner called Wang Zhende discount cards to stay home appliances to the countryside, said the time at their convenience to Wang Zhende back home to the refrigerator, while the money returned to him. But 8 days later, the dealer has not put the refrigerator back home appliances, has not put money back to Wang Zhende. Wang Zhende then called "the people to do something immediately," hot line, hopes "people do things immediately," can the matter satisfactorily resolved. Meanwhile, he also hopes "Today Ninghai", called the county distribution of some rural areas have qualified appliance dealers should pay attention to the attitude, the services do bit, not because the dealer's service attitude caused the majority of farmers on the appliance to the countryside policy distortions.
5 25th afternoon, this reporter went to interview the household appliances shop store dealer, a staff member named Hu. Hu told reporters, because Wang Zhende fancy Haier BCD-176TXZ old refrigerator is a paragraph style, only one sample machine shop, and later into the same model
Haier Refrigerator
Are new, different design of door only a little different, but the performance is the same. Because they exchange the refrigerator, run a few times Wangzhen De home, round-trip travel expenses, manpower and time consuming also. As for the 8 days has not yet spoken to exchange because they want to wait until the next delivery to give an orientation Tea Court, the re-Shun Wang Zhende refrigerator to store and return the money back, they deliberately do not want a trip to Tea Institute, in order to save some travel expenses back and forth. Mr. Hu has repeatedly said that they have been promised the return of Wang Zhende requirements, and also will give Wang Zhende return to.
