subject: Killtest Newest Avaya-Certification 132-S-720.1 Exam Material [print this page] Killtest Newest Avaya-Certification 132-S-720.1 Exam Material
NewestAvaya-Certification exam 132-S-720.1 is released on Killtest.com, 128 exam Q&As in Specialist Call Center Implement and Support Elective exam material. Read the exam 132-S-720.1 with our heart. Arrange the time well, prepare for Avaya-Certification 132-S-720.1 exam enough.
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Your customer is implementing an AE Services 4 0 and has purchased the software only solution.
What hardware and software must the customer provide?
A. server hardware platform and Red Hat Enterprise Edition 3
B. server hardware platform and Red Hat Enterprise Edition 4
C. server hardware platform, Red Hat Enterprise Edition , and all third-party software required for AE
D. Services server hardware platform, Red Hat Enterprise Edition 3. and all third-party software required
for AE Services
Answer: B
Your customer is migrating their call center from basic ACD to EAS.
After the EAS feature has been licensed on the system, what are three tasks that must be completed to
facilitate the EAS conversion? (Choose three.)
A. EAS must be optioned on the Feature Related System Parameters form.
B. The CMS (if present) switch administration for the ACO must be changed to support EAS.
C. Queue Status Indicators must be re-administered.
D. Agent work mode buttons on voice terminals must be modified.
E. Administer hunt groups for Redirect on No Answer (RONA).
Answer: A, B, D
The events table provides a list of events, a brief description that displays on the screen for the event,
and a full explanation of the event. In what document can this table be found?
A. Feature Description and Implementation for Avaya Communication Manager
B. Administrator Guide for Avaya Communication Manager
C. ACD Guide for Avaya Communication Manager
D. Avaya Call Center Release 4.0 Call Vectoring and Expert Agent Selection (EAS) Guide
Answer: D
You have been assigned a project to add an ACD to an existing Avaya Call Management System (CMS).
The customer has requested that Avaya provide a turn-key implementation Which three resources will
you schedule? (Choose three)
A. Communication solutions integration - provisioning
