subject: Order Fulfillment Services- What Customers Expect [print this page] Order Fulfillment Services- What Customers Expect
When your customers according to the needs have placed orders to you and you have to respond the order according to the desirability of your customer, it involved complete cycle until the satisfaction of the customer need. The process may be included the recording of all necessary sale, purchase entries. You transaction have completed with the delivery of the product to the requisite or needy person. If a company has a complete plan that who to respond their customer for timely satisfaction of their needs, it may be plus point for their brand / product.
You can complete an order by using different approaches. However, a strategy of fulfillment of orders had been developed by Mather by using DP ratio strategy. Through, this way, you can complete the fulfillment process by completion of number of basic options.
Engineering to - Order (ETO): when you have a complete plane regarding your product and you have made up a product for the entire satisfaction of your ultimate users. Mostly this approach has been use for large construction orders and it required great amount of hard work for getting your desired results.
ATO is a best way to satisfy your customer diversified needs and it is best technique order fulfillment technique to capture a large portion of the market by satisfying the needs of different product requirement customers. Many computer manufacturing companies are implying this technique as per the requirement of their customers such as Dell Company.
Make to stock is also an effective approach of completing an order cycle of your customers. MTS technique is helpful in completion of your order cycle of routine using products e.g. home grocery products. For that technique forecasting is very crucial factor.
Digital Copy is also a technique described by the Mather for order fulfillment, it involves maintaining of products and inventory maintained on-demand and saved on storage devices.
It is very important for different companies to have a complete line of action for fulfillment of their customers orders for enhancement of their product's customer based.
When you have a complete plane of satisfying your customer's demands starting from product inquiry to the delivery of the product, then you are able to fulfill your customer's needs in efficient manners. Different companies have offered their order fulfillment services through the use of internet and you can easily track your order with the help of internet. Most of the courier companies are offering tracking services on internet to satisfy their customer's needs.
The order fulfillment warehouses, accept the shipping requests through web based applications. Once the request for shipping is received, the products are packaged and delivered at once to the customer. You can then, check the status of your order in the warehouses online. Some warehouses even provide order tracking numbers to their customers.
