subject: Considerations In Purchasing Office Phone Systems For Small Businesses [print this page] Considerations In Purchasing Office Phone Systems For Small Businesses
Small Businesses Expand Sooner of Later
A small business is one that does not want to stay small for very long. Usually it is a group of people who are working hard in order to build up their place in the market for expanding as soon as possible. While the need for a quality telephone system is important to the small business there are several considerations to think through first. Rushing into office phone systems that are inadequate for your business needs will cost more in the long run. Here are some considerations to take into account when shopping for telephone systems for a small office.
Future Expansion
Many people will only look at the cost of the different office phone systems first and then look at the different features. This will only lead to costing more in the future because of making a bad choice. Before purchasing a telephone system you should think about future expansion before looking at cost. If your business grows by 10, 20, even 30 employees within a few years it will cause serious problems with your phone system if it can not handle with workload. For example, a KSU-Less system works well with offices for under 10 people. It is a cheap option, but does not allow for expanding.
Features For Automation
Any small business that wants to keep pace with larger corporations will need to have an auto attender as a part of the office phone system it chooses. This auto attender can create a much more efficient environment for incoming calls. Through this automated process the small business can present a more professional image, route calls to proper departments, answer commonly asked questions, and provide easy means of leaving messages.
Portability and Installation
If a small business has an office building that is just large enough for the current staff, they will need to move to another location when they begin to expand. An office phone system that is complex, and not easily transferable to another location is one that will add up to extra expenses in replacement. One great option for this scenario is a VoIP telephone system. This system works through high speed internet, so it can be set up anywhere without any installation worries.
Office phone systems are a great tool for steadily growing a small business. Taking into account the above considerations will ensure that the correct telephone system will be purchased. Choosing the cheapest system, while a small consideration, is not the most important.