subject: On What Basis Can Buy Luxury Goods In China Mainland Can Not Retreat? -315 - Leather Industry [print this page] Three packs of special provisions on luxury goods, most brands are only for refundable within 7 days of stress, and various shopping malls to say basically the same. Shopping malls, said sales of these brands will have a small ticket "can not be returned within 7 days" message, are the terms of their own custom. Shopping is only providing these big brand management site, scheduled collection of property charges, in fact, Lease Relations, there is no regulatory authority.
What basis can buy luxury goods can not drop
1 23, Ms. Sun, a mall in the Hexi District, priced 3,600 yuan to buy a pair of men's shoes, shoes to wear in less than two weeks there is a problem, a leather shoe uppers from the drum. Ms. Sun to find sales staff, hoping to replace a pair of leather shoes, but the other party told her products have quality problems before they can replace their shoes back to the Italian headquarters to identify, process very complicated, and customers do not have to wait long well established. Ms. Sun to find shopping malls, but shopping for luxury goods is that they are unable to manage after-sales issues.
Sales staff told reporters, according to company policy, goods sold Yigai warned in this article was written for the sale of small ticket goods. The mall is to say, the luxury brand's sale to operate independently, they have no say.
2 afternoon of 17, also from the quality of identification of drum shoes, after consultation, shopping for the time being refunded the full amount for the Miss Sun. International brands also deserve our blind worship of it?
Service: Top brands I never wrong?
In Hexi District, a shopping arcade, a world-class brand leather goods store filled with different styles of packages. When a reporter asked about the possibility to enjoy the "three guarantees", the sales lady said: "We can not return the goods." The salesman explained that this is the top brand, quality problems will not arise.
Three packs of special provisions on luxury goods, most brands are only for refundable within 7 days of stress, and various shopping malls to say basically the same. Shopping malls, said sales of these brands will have a small ticket "can not be returned within 7 days of" prompt, the terms are self-customization. Shopping for these big brands only provide the undertakings, property fees collected on time, in fact, tenancy, no supervision and management rights.
Related statement: No "three guarantees" that violates the laws and regulations
's Investigation found that some major brands of clothing are also warned in or just for no rebate. Shopping is only providing a venue, regardless of after-sale disputes.
For this, journalists and consumer complaints and reports, Centre for Trade and Industry Bureau to contact a staff member said that luxury goods are also, should follow the "Consumer Protection Act" to conduct business, consumers purchased luxury goods commodity quality problems, Business Should be returned in accordance with relevant regulations, can not be refused luxury returned.
Consumers Association, a staff surnamed Zhang said, consumers buy goods entitled to "get rid of law" to protect, luxury goods are commodities, "The People's Republic of China Consumer Protection Law" stipulates that consumers consumption need to purchase, use of goods or receiving services, their rights and interests protected by this law; operators to provide consumers with the production and sale of goods or services, shall comply with this law.
