subject: X, Y, Or Z: Does An Employee's Generation Really Matter? [print this page] Each generation imagines itself to be more intelligent than the one that went before it, and wiser than the one that comes after it.
-George Orwell
As with so many other aspects of an excellent work place, strong HR> - hiring, training and management practices - form the foundation.
Different generations working side by side have become commonplace in the modern working environment. While this is unquestionably a positive development, it begs an important question-is there really a generation gap in today's workplace?
The simple answer is "not really." The primary differences in generational interaction in the workplace revolve around a lack of communication and slight differences in expectations. Every generation relates to situations based on their own cultural experiences whether they are Boomers, Gen-Xers, Millenials (also known as Generation Y) or Generation Z. This can understandably cause friction if not properly addressed.
In spite of these differences, it seems that most employees regardless of generation share similar values. With proper guidance from management, mixed-generation workplaces can be both positive and productive employment experiences for everyone.
Communication and Expectations
Communication is the key to creating a positive work experience for all employees. Understanding how members of different generations communicate can help employers create better work environments while increasing employee job satisfaction and overall productivity.
Generational views of work have shifted multiple times throughout the years, and each generation brings fresh ideas and perspectives into the mix. Traditionally, younger employees were treated as subordinates to older, more experienced workers who held positions in the company for an extended period of time. Today, younger employees challenge these roles by using diverse employment experiences-such as volunteer work, internships and entrepreneurial endeavors-as a springboard toward more prominent positions earlier in their careers.
Common Values
In spite of their differences, members of various generations share certain values. Finding common ground in inter-generational workplaces is essential to keeping employees connected. While technologies may change, employee needs remain relatively the same, including the need to be respected and feeling that they are essential pieces of the puzzle. This importance is conveyed through opportunities to be heard, as well as the opportunity to receive public recognition.
Whether the material is related to new technology or shifting business practices, employees of all generations are also interested in the opportunity to learn. When employers convey an interest in passing along information relevant to an employee's position, they are making an investment. When provided with such opportunities, employees can visualize their worth to the company and are more inclined to feel satisfied and part of a team.
Harnessing the Power of the Intergenerational Workplace
As long as management is capable of facilitating communication and meeting common needs, intergenerational work settings can be excellent experiences for everyone. Balancing learning with leadership opportunities, such as intergenerational mentorships, can create multi-generational teams that allow individuals to share strengths regardless of age. Such relationships allow each employee to feel respected and valued, leading to harmonious intergenerational work experiences.
Each generation goes further than the generation preceding it because it stands on the shoulders of that generation.
