subject: The Growing Popularity Of After-sale Lcd Tv "three Guarantees" But Dystocia - Lcd Tv, Tv [print this page] < BR> In recent years, < BR> In recent years,
Flat Panel TV
Quick access to millions of households, while flat-panel TV sale of consumer complaints are increasing.
Reporter from
Home Appliances
Market, found that the current service is basically flat TV manufacturers have the final say.
As national TV "Three Guarantees" service standards and traditional CRT TV set, flat-panel TV service so far, the national standard remains unclear. Faced with this situation, the development, introduction of uniform service standards for a flat-panel TV
TV
Industry issues at stake.
Case 1
Manufacturers have no problem with the final say
Buy a TV, in return for to have a dead pixel
Public Chow told reporters on October 7 this year, he bought a certain brand 47-inch
LCD TV
, Not found in shopping malls detection problem, but go home with a USB flash drive into TV after
Liquid crystal screen
The upper right corner there is about 1 cm, 3 mm wide bars. After Chow USB flash drive inserted in turn other TV, but found no similar problems, "I tried out several of the TV, just bought this new platform has problems."
Chow and business negotiations, the merchants agreed to change planes, but for the four or five times, the problem still exists, "This fully shows that problems of this type of TV. The fault is on the table, in the purchase of This TV set, the manufacturers should not hide me. "
The brand manufacturers official told reporters that Mr Zhou called shadow is only bad points, "found through our home inspection, Mr. Zhou's TV has only two dark spots, in accordance with the January 1, 2007 implementation of
LCD
National industry standard, it is absolutely normal. "
Electrical store who asked not to be named, officials said, the LCD TV stores are high-definition discs, the picture clear, colorful, because consumers do not understand such knowledge, some
Sell
Officers have deliberately avoided the time of sale, so consumers easy to "miss" dead pixel. Chow insists that manufacturers of consumer fraud, but the manufacturer has said that the replacement can, but unless the product performance problems, they will not return.
Factory was actually defective Jian Dingzhe
Order to prove the LCD screen is "dash" instead of "dark spots", Chow came to Nanjing
Electronic
Product Quality Supervision, Inspection and testing required on the TV, get the answer is "no way of testing, only detected by the factory itself." "This is not absurd you, I bought you something, I think there are problems, the manufacturers said no problem, whether there are any problems manufacturers finally have the final say." After several testing, the manufacturer of the professionals agree that TV no problem, these defects are permitted within the national standard, "this is to be expected, I am not surprised. Anyone who says their products have problems, this is the wonder that strange yet." Chow helpless said.
In the interview, Nanjing Electronic Products Quality Supervision, Inspection Hezhu Ren said, the LCD TV which can not be testing. Reporter Nanjing delivery appliance industry association that, on the existing market for LCD TVs to be identified as "quality" must be the final product through the original manufacturer's Depot to detect and fill out a detailed test report The results show that it can be used as an effective basis for returned products, "Besides, there is only one way is to go to Wuxi inspection station, but funds need to test advanced by consumers, manufacturers usually do not give money to." Well, Why not set up a test site in Nanjing it? Cross head of household appliances industry association, explains: "At present, Nanjing still do not, a lot of hardware in place, and these instruments are very demanding on the environment, such as temperature, humidity and so on."
