subject: VoIP Auto Attendant for Businesses [print this page] VoIP Auto Attendant for Businesses VoIP Auto Attendant for Businesses
Businesses are constantly looking out for a telecommunication solution that would build up their customer base and improve productivity. The VoIP auto attendant feature of modern phone systems facilitates smooth and easy business telecommunication.
Impressive Call Management
The auto attendant of the VoIP phone system greets callers professionally when they connect to your office. What's more, these greeting messages can be personalized to suit specific callers. The auto attendant can be customized to deliver different greeting messages depending upon time of day - office hours, after hours, weekends, or holidays.
The auto attendant presents callers with a menu of options to direct calls to the right extensions without any delay. Callers are free to choose from dial by name, dial by extension, dial by department or a list of other menu options to reach the required department or employee. The auto attendant routes calls without giving off connection busy signals. If you are not available at your workplace, the special find me/follow me call forwarding facility redirects calls to pre-assigned phones, including personal landlines and cell phones. Other useful features include the voice and fax mail systems, and call queuing.
All these features of the auto attendant facility eliminate the need to employ a live telephone receptionist in your office.
Business benefits with VoIP Auto Attendants
Ability to connect with remote extensions
Eliminates line busy signals
Improves staff productivity
Improves customer service
Saves time and money
Reduces caller on-hold time
With its sophisticated features, the VoIP auto attendant gives your company a big business image. You can set up the PBX phone system without having to invest in heavy infrastructure. All the necessary equipment is maintained by the service provider and PBX services are offered to your business office at an affordable monthly rate.
