subject: Auto Attendant - An Integral Part of Virtual PBX Phone System [print this page] Auto Attendant - An Integral Part of Virtual PBX Phone System
The auto attendant is an integral part of a virtual PBX phone system. The auto attendant comes with an array of advanced features to manage all the incoming calls in a professional style right through business and non-business hours. This efficient call answering system does away with the need to maintain call answering personnel in your business office.
Automated Attendant - Offering a Fortune 500 Company Image
The auto attendant offers callers a good telecommunication experience. The virtual receptionist receives callers professionally and makes a small business firm sound like a Fortune 500 company. Efficient call management is the crux of the auto attendant feature. The auto attendant skillfully handles several calls coming in at the same time and performs instant call routing without giving off line busy' signals. Further, you can configure this feature-rich call answering system to transfer calls to any extension including office lines, cell phones, home phones, VoIP phones, conference rooms, call queues, mailboxes or additional auto attendants. This helps you stay connected with your clients and workforce from anywhere.
Stylish Features Help Systematic Call Management
The virtual PBX auto attendant is incorporated with sophisticated communication features. These include:
1-to-5 digit extensions
Find-me/follow-me call forwarding
Dial by name
Voicemail to email
Dial by extension
Music on transfer
Dial by department
Call Screening
Do Not Disturb mode
Voice mail forwarding
Multiple Advantages
A virtual PBX auto attendant system helps small and medium-sized business organizations deliver better customer service, which significantly increases sale leads and revenue. This virtual receptionist offers multiple advantages:
Improves staff productivity
Eliminates the need of onsite equipment and complex networks
Reduces caller on-hold time
Helps connect to remote extensions
Saves time and money
To enjoy the host of advantages of a virtual PBX auto attendant system, it is essential to seek the services of reliable PBX service providers. An established provider can help you configure the auto attendant system to suit your business communication requirements.
