subject: Why Managers must Learn to Coach for Team Performance [print this page] Why Managers must Learn to Coach for Team Performance
Organizations don't produce results - people do!
From Sales Managers, to Operational Leaders, to Call Center Supervisors, an organization's competitive advantage depends upon their ability to coach their talent to superior engagement and performance.
5 Reasons why managers fail at coaching their employees effectively.
1) Technical Comfort Zone.
Most managers were promoted for their strong technical ability but haven't been effectively equipped for their role in leading people.
2) No Time for Coaching.
As organizations continue to downsize, consolidate, speed up and ask people to do more, the time available for any task goes down.
3) Fear of Failure.
Coaching is a learnable skill, but one that most managers have never mastered. And they know it.
4) Confrontation reluctance.
No one likes confrontation. Coaching can seem like an open invitation to disagreement and hard feelings if not handled effectively.
5) Fear of offending.
No one really likes to upset other people. Sometimes just the offer of coaching can be interpreted as a criticism of an employee's performance.
More than any other tool, coaching helps empower staff/associates to excel in their job performance. The key is finding a coaching model that really works, one that is based on sound behavioral systems, and is easy to learn and implement for results. Here's the one many highly successful organizations recommend:
Excel Group's RealTime Coaching Process...
This powerful coaching program, usually delivered in a customized 2-3 day format, is coming to San Jose this Spring for a limited engagement, March 22-23rd.
Join an intimate group of only 25-30 leaders as they experience RealTime Coaching with Chuck Reynolds, Chief Performance Officer of Excel Group.
Watch the video to get more info - don't miss the opportunity to join us this Spring, and take your team's performance to the next level.
