subject: 50 Phone Card Valid For 3 Months, Accused Of Terms Overlord - Phone Cards, Valid For Three, Overlord [print this page] People: this is not obvious is the forced consumption?
Operator: In order to prevent the opening not long after No.
Law: If there is no concession should not restrict the rights of consumers
HC Communication Network "I do not owe monthly, two did not owe the bill, how telecommunications Mobile Card said Ting Jiuting it? If the top-50 can only guarantee 3 months validity, even if I have to keep the balance more charge money to Cary, this is not obvious forced consumption? "Miss Liao complaint Road. Prior to her section 153 Mobile Period was due to stop, she thought, set the terms of validity of itself is the Overlord.
Reporters understand that the three major telecom operators, mobile phone cards are valid for line regulation, the majority of non-real-name system section on a maturity, even if there is a further top up the balance should also be used. Some lawyers said that if the product no concession operators should abolish the validity of such restrictions. City Council experts pointed out that many Communicate Many terms of the contract, should be simplified so that the public understanding, in order to decide whether to accept, to avoid disputes.
Balance is still the mobile phone is suspended
Huangpu, Miss Liao had lived a PHS No. Last year's National Day Dongpu she handled telecom business office China Telecom The switch network service, for one of the sheets 153 of the card, monthly 19 yuan. "At the time there are more than 70 yuan in the balance of PHS was transferred to a 153 with the card, I also stored a 350 yuan bill, they had 50 first-Kari, the remaining 300 yuan a 20-month return, the return of the basic tariff and can be deducted monthly. However, early in January this year, phone suddenly stopped, and the others do not come to play ... ... "Miss Liao said. In response, China Telecom 10000 customer service, said 153 is the prepaid card, because the card is valid down to, the company provides full Huafei to activate again, recharge can be extended 50 3 months, 3 months later again recharge, or the balance of Cary not used. Miss Liao said the telecommunications companies did not explicitly told in advance that she set the phone card is valid, down to Cary, 30 odd balance, its no less of a monthly, two did not owe the bill, said, Ting Jiuting how phone cards? If the top-50 only 3 months guarantee period, the balance even more will be shut down. Does your money have been sufficient to Cary, this is not obvious is the forced consumption?
Then, she has broad complaints on the provincial telecommunications company's Web site, early in January, customer service said it would delay the card is valid for six months. Nevertheless, Miss Liao still feel a temporary solution, "Do you want the card valid all day attention to yet? Phone card set is valid in itself unreasonable, it should be abolished."
Phone cards are valid for line regulation
" Communicate Service complaint hot spot every year, can be said to be persistent. "Command center, deputy director of Guangzhou City 12315 Yeguan Yong said that in Guangzhou," 12315 "service class applications were accepted (vote) v. 13 894, in which communications services to 4642 the top, phone card valid for one of the major complaints hot.'s Survey understand that the three operators in the mobile phone business, mobile phone cards are considered valid for the basic norm. In addition to real-name system of global communication, Tianyi and other related packages can be after the first overdraft consumption, number of other smart card only after almost have to recharge the use of and there is valid.
According to reports, telecommunications paragraph No. 189 and other parts of the overdraft to be paid after the card number, 153, compared with pre-paid packages, such as the top-11 yuan? 30 per 60-day extension; top up 300 yuan was extended 1 year, etc. . "Normal use, then 50 in 3 months will run out," Telecommunications Service explained, "because the number set section of the main period of tension, to prevent long-term open No. No, waste of resources."
Mobile situation is similar to the 10086 customer service introduction, such as Shenzhouxing 30 per recharge? 50 may be extended for 90 days, top-100 can be extended to 180 days, and so on, "This is company policy." In addition, general phone cards will be shutdown for 90 days after the retention period expires without recharge card number will be disqualified.
Nanfang Daily reporter Hu Liangguang lawyers say If no concessions should be removed
phone card is valid Phone card valid for what a reasonable level? Supervision of goods and services in Guangzhou, director of the Council He Jianan said that if the operator does not expressly or phone cards to inform consumers about the limitations, there is no corresponding obligation to fulfill. If informed, then do not accept is a consumer issue. "Of course, many communications terms of the contract many, many people are blind or impatient to see, once signed is a fait accompli, the consumer is vulnerable after a dispute. The relevant provisions of the best simplified, focused and let the public decide whether to accept, to avoid disputes. "
From Guangzhou Bar Association's a lawyer that if the product has benefits, such as prepaid card sold only 30 per 100 yuan face value, then set the period of limitations can justify, as subway pass or a supermarket shopping card, of course, To this there is the premise of limitations. However, if there is no concession operators should not unilaterally set the terms, restrictions on use rights of consumers, the best phone card cancellation period.
