subject: An Independent Oil Company Will Know Your Name [print this page] You'll enjoy the personal touch when dealing with an independent oil company, a company that really reaches out to you as a customer and wants to make your experience, from buying oil and heat pumps to using the products you've purchased, the very best that it can be. An small oil company will remember your name, the repairmen and deliverymen will treat you as an actual human being, someone who matters and whom they want to please, rather than as someone whose money they want to take, whenever they have the time.
This latter is often the stance of the larger oil companies, the behemoths in the business world. An independent oil company, on the other hand, will want to provide the best service that they possibly can, as this is always the goal at the top of their list.
You will notice the personal touch of an independent oil company even during oil deliveries. First, they will help you set the deliveries up in a manner that works for you. They will not just tell you what they are going to do and make you rearrange your life to make it work. They will often let you pay over the phone or the internet, and sometimes the internet will offer you special pricing deals and options. They will also let you set up automatic deliveries, so you do not have to worry about it. You can rest safe and secure, knowing that the deliveries are set up and ready to go.
You will also notice the personal touch when purchasing a heat pump. The company will work with you to figure out the best heat pump to solve all of your heating problems. They will want you to be satisfied with the pump you purchase; they will not just be looking to sell you the most expensive pump that they can. They will work very hard to get the unit into your house and up and running. They want you to be comfortable and satisfied, and will make every effort to do it because they will know you as a person. This changes the whole relationship, as they will want you to be happy and care about how you feel about their products and service.
As an air conditioning contractor, an independent oil company is the very best way to go. This goes hand-in-hand with the heat pump, as they will care about how you feel. They will care if you are uncomfortable and disgruntled due to lack of air conditioning, and will do everything in their power to rectify the problem. They can provide you with quality air conditioning units, and can install them professionally.
What it all comes down to in the end is that an independent oil company can offer that personal touch because they will have a relationship with you. They will get to know you, to recognize your face and name. This is so hard to find in the business world. Working with an independent company is both refreshing and productive.
